About Us

PatioContract was founded with a specific goal to fulfill: provide premium, commercial-grade outdoor furniture, lighting, and accessories to contract and business accounts with unbeatable value and an outstanding online shopping experience. PatioContract includes over 30 dedicated employees in four specialized departments. Customer care remains the foundation of PatioContract's character, with a knowledgeable sales and customer service team that strive to help hospitality and restaurant business accounts make informed and knowledgeable decisions in designing stylish, comfortable, and functional open-air commercial spaces.

The exclusive products and brands featured on PatioContract are specially selected for durability, quality, and style, and we stand behind each product on PatioContract with pride. We’ve built well-established relationships between our vendors and contract accounts, keeping up-to-date on changing technologies and trends in the commercial outdoor living market. Our valued relationships enable PatioContract to provide premium products to businesses ranging from restaurant and hospitality accounts, ensuring that every business makes the ideal purchase to design an outdoor setting that guests and patrons will enjoy for years to come.



What Makes PatioContract the Premier Destination for Commercial Outdoor Furniture

  1. Curated Selection: PatioContract is the premier online commercial outdoor furniture retailer specializing in commercial grade patio furniture, patio umbrellas, outdoor lighting and outdoor accessories. We are a one-stop destination to design a complete commercial outdoor space, with an extensive inventory that includes over 80 exclusive brands of the industry’s leading commercial outdoor furniture manufacturers. Each brand and product is carefully reviewed and selected to meet our fastidious standards for quality, comfort, and style.
  2. Award-Winning Sales & Customer Service Team: Each member of our award-winning customer service and sales teams are rigorously trained in order to provide restaurant and hospitality accounts the knowledge and expertise required to make a well-informed decision on their outdoor furniture investments. Representatives are trained directly by our manufacturers, and receive hands-on product training to better serve businesses’ questions or requests.
  3. Personal Customer Care: Business accounts can chat directly with one of our highly-trained customer service representatives who are available to assist with any questions that may arise during shopping. From logistics, product specifications, and even enlisting advice on designing a commercial outdoor space, businesses are encouraged to ask questions and speak with our team of experts to request quotes on any of inventory. Our “ask us anything” service has set PatioContract apart from other competitors, and serves as the foundation for our success.

PatioContract Reputation

  1. Superior BBB rating and a proud member of the Better Business Bureau: PatioContract has always considered customer service its first priority in achieving a seamless shopping experience online. While we continue to grow and evolve in order to keep up to date with changing trends and technologies, customer care remains the foundation of the PatioContract ethos.
  2. 100% Customer Satisfaction: Positive reviews and a phenomenal satisfaction rating by Shopper Approved stand testament to the exceptional inventory and customer service provided by PatioContract. We strive to earn 100% customer satisfaction everyday.
  3. Authorized Online Retailer: We are Authorized Dealers and Authorized Online Retailers for each of the name brands we carry online. This means faster service direct from the source.

The PatioContract's Commitment to Our Business Customers

  1. Premium Quality:Our well-chosen inventory of name-brand manufacturers ensures businesses receive only premium quality, commercial grade outdoor furniture that meet our rigorous standards for craftsmanship, durability, and comfort.
  2. Best Quotes: We offer businesses competitive prices on premium commercial outdoor furniture. At PatioContract, our goal is to deliver the absolute best value to restaurants and hospitality accounts. We will work hard to bring each business the best quotes available anywhere. Simply call customer service, and a representative will assist you with your purchase.
  3. Online Security: PatioContract has passed the rigorous and in-depth daily security scan provided by McAfee, one of the world’s leading independent cybersecurity companies. We are McAfee SECURE certified, so businesses and commercial accounts can shop with confidence on PatioContract. Further, PatioContract is a certified Authorize.Net merchant.
Toll Free 888.802.0701 
Sales
Mon - Fri: 9 AM - 7:00 PM CST
Sat - Sun: 9 AM - 5:00 PM CST
Customer Service
Mon - Fri: 9 AM - 7:00 PM CST
Sat: 9 AM - 5:00 PM CST
 
Net Retailers, Inc.
980 N. Michigan Ave
Suite 1310
Chicago, IL 60611
 

Our Office


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Net Retailers, Inc. BBB Business Review